Which of the following is a common pitfall leaders should avoid during counseling?

Personal bias is a common pitfall that leaders should be vigilant about when conducting counseling sessions. When a leader allows their personal biases to influence the counseling process, it can lead to skewed perspectives and hinder effective communication. This may prevent the leader from fully understanding the individual’s situation or needs, and can result in recommendations or feedback that are not truly aligned with the employee's circumstances or potential for growth.

Effective counseling requires leaders to remain objective and open-minded, focusing on facts and the individual's unique context rather than letting preconceived notions color their judgment. This ensures that employees feel heard and valued, and it promotes a more constructive and helpful dialogue.

On the other hand, techniques like active listening, open-ended questioning, and empathy are essential tools for effective counseling. These approaches facilitate understanding and create a supportive environment for employees, allowing them to express their thoughts and feelings freely, which contributes to more productive outcomes.