What is the primary method used to address EO complaints?

The primary method used to address Equal Opportunity (EO) complaints is through the chain of command. This approach emphasizes the importance of immediate reporting and resolution by encouraging individuals to first engage with their direct supervisors and then escalate the issue through the established hierarchy if necessary. Utilizing the chain of command is beneficial because it ensures that complaints are handled at the appropriate levels, allowing for timely responses and actions to be taken, often by those who have the authority and understanding of the situation.

While the direct supervisor plays a vital role in receiving and attempting to resolve EO complaints, the chain of command encompasses a broader structure that allows for escalation if initial attempts are unsatisfactory. The HR department serves as a resource for guidance and processing of complaints but typically becomes involved after the chain of command has been engaged. The Environmental Oversight Committee, while important in other contexts, is not primarily responsible for addressing EO complaints.